Chocodate Terms and Conditions
The SERVICE is provided by Chocodate Matchmaker Limited (“Chocodate”), whose address is at 1204, 17-19 D’Aguilar Street, Central, Hong Kong.
This matchmaking service is a way for single adults to meet each other through individualized services designed to provide one-to-one introductions through a process that includes but not limited to the following: (a) consulting with you to determine the personal qualities and other criteria for an acceptable candidate; (b) to pre-screening of dates; (c) searching and referring of suitable matches, (d) coordinating of matches with the booking of restaurants; (e) the obtaining of feedback of the dates, (f) advising to the extent requested by the client deemed by Chocodate to be appropriate on matters such as dating and relationships (the “SERVICE”).
Chocodate provides the SERVICE to you subject to the following terms and conditions (the “TERMS”). In addition, when using the SERVICE you and Chocodate will be subject, effective upon notice to you (whether by post or email), to any guidelines or rules (the “GUIDELINES”) applicable to the SERVICE which Chocodate may communicate to you from time to time. The GUIDELINES shall be deemed part of the TERMS.
Unless explicitly states otherwise, any new features that augment or enhance the SERVICE will be subject to the TERMS.
The phrase “THIS AGREEMENT” shall mean this Agreement, incorporating the TERMS.
ELIGIBILITY: MINORS AND MARRIED PERSONS MAY NOT BECOME MEMBERS. By becoming a Member, you represent and warrant that you are at least 21 years old and single (“single” means either you are unmarried, widowed or divorced. A person is considered divorced if the final Court Order or its equivalent has been granted for the dissolution of the marriage”).
Your membership for the SERVICE is for your sole, personal use. You may not authorize others to use your Membership and you may not assign or otherwise transfer your account to any other person or entity.
The period of THIS AGREEMENT, shall follow the table below according to the package that you purchased and if you are registered as a member, starting from the date of payment by you to Chocodate. You may renew your membership at the end of the period by paying a renewal fee for another term. All fees paid to Chocodate are NON-REFUNDABLE (with exception to our marriage refund clause) and NON-TRANSFERABLE. Chocodate will be providing the number of profiles agreed no later than the last Friday of each month.
- YOUR REGISTRATION INFORMATION MUST BE ACCURATE, CURRENT AND COMPLETE
In consideration of your use of the SERVICE, you agree to:
(a). provide true, accurate, current and complete information about yourself as prompted by the SERVICE’s profile form (such information to be known as the “REGISTRATION DATA”); and
(b). maintain and promptly update the REGISTRATION DATA to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Chocodate has the right to suspend or terminate your membership and refuse any and all current or future use of the SERVICE without compensation.
- MEMBER’S CONDUCT
As a member, you agree that:
(a). You are solely responsible for your conduct and for the information you provide to Chocodate or transmit to other members.
(b). You will not transmit to other members or employees of Chocodate or the general public any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, religiously offensive, illegal material, or any material that infringes or violates other members’ or Chocodate employees’ or Chocodate’s rights (including but not limited to, intellectual property rights, and rights of privacy and publicity). Please notify Chocodate in writing about conduct or material from other members which you believe infringes these rules. In the event you abuse or threaten employees of Chocodate verbally and/or physically, Chocodate reserves the right to take legal actions against you.
(c). You will use the SERVICE in a manner consistent with any and all applicable laws and regulations.
(d). You will not impersonate any person or entity.
(e). You will not share other members’ profiles or confidential information given to you from Chocodate under circumstances. Chocodate reserves the right to take legal action if you leaked any profiles to the public.
- USAGE OF MEMBERSHIP
(a). Communication with Chocodate with regards to Arrangement of Dates/Appointments:
Chocodate will communicate with you via phone, Whatsapp, SMS or email to facilitate the arrangement of your dates/appointments. However, in the event of emergency or urgent matters, you must inform Chocodate via phone and not via SMS, email or other form of communication. Urgent matters would comprise, but not limited to, arriving late for the date, feeling unwell, rescheduling of date that will occur within the next 48-hours etc. [Please note that our working hours are from 10:30am to 7:30pm on weekdays. We are closed on Saturdays and Sundays and Public Holidays.]
(b). Refinement of Dating Preferences: Chocodate offers you a membership based on your initial dating preferences stated on your date of registration. In the event you narrow down your preferences, you understand that you would have to exercise patience for suitable matches to be found.
(c). Cancellation of Confirmed Dates/Appointments: In the event of urgent matters and you need to cancel your date/appointment, you must give Chocodate 48-hours notice. Failure to comply would result in the forfeit of the date/appointment itself. The date will then be counted as a date and will be deducted from the total number of dates as stated in your membership package.
(d). Rescheduling of Confirmed Dates/Appointments: In the event you reschedule a confirmed date for three (3) times or more, Chocodate reserves the right to count it as a date and deduct from the total number of dates as stated in your membership package even if the actual appointment has not taken place.
(e). Failure to Turn Up for Dates: In the event that you fail to turn up for any confirmed date/appointment without giving 48-hours notice, Chocodate reserves the right to forfeit the full amount of your membership fee.
(f). Providing Feedback: It is your responsibility to give Chocodate feedback after every date. Chocodate may still initiate future matches / dates but reserves the right to refrain from providing future matches / dates unless the feedback has been provided by you.
- TERMINATION OF THE SERVICE
You agree that Chocodate, in its sole discretion, may terminate your membership account (or any part thereof) or use of the SERVICE, if Chocodate believes that you have violated or acted inconsistently with the letter or spirit of the TERMS as defined in section 3 (Member’s Conduct) and section 4 (Usage of Membership) of THIS AGREEMENT.
You agree that any termination of your access to the SERVICE under any provision of the TERMS shall be effective upon notice to you, and acknowledge account and agree that thereafter Chocodate may immediately deactivate or delete your membership account and all related information of your access to the SERVICE. All fees are non-refundable. Termination of your membership will not affect the provisions of THIS AGREEMENT that are agreed to survive termination.
- MEMBER DISPUTES
You are solely responsible for your interactions with other Chocodate members. Chocodate reserves the right, but has no obligation, to monitor disputes between you and other members.
- DISCLAIMER OF LIABILITY
Chocodate is not liable to the users of the SERVICE for the conduct of or information provided by the other members of Chocodate. Nor is Chocodate responsible for any damage to a person, arising out of the use of the SERVICE. The users and members acknowledge that they assume all risk and or responsibility for any loss or damage arising from the use of the SERVICE.
- DISCLAIMER OF WARRANTIES
You expressly understand and agree that:
(a). Chocodate makes no warranty that the SERVICE will meet your requirements and/or expectations and/or that any SERVICE provided by the company will lead to a successful match and or resulting relationship.
(b).It is also remotely possible for others for others to obtain personal information about you due to your use of the SERVICE, and that the recipient may use such information to harass and injure you. While Chocodate will do its best to maintain the confidentiality of all personal information all personal information/membership data, Chocodate is not responsible for the use of any confidential personal information inadvertently disclosed by Chocodate or disclosed by Chocodate as required by the law, or confidential personal information that you disclose while a member and/or while you use the SERVICE. Please carefully select the type of information you voluntarily disclose or release to other members and other persons. Chocodate specifically disclaims any and all liability, regardless of the form of action, for the acts or omission of other members and/or users (including unauthorized users and/or third parties of the SERVICE.